Contact Us
Got a question? We have the answer. Contact us to find out how you can start relaxing in your very own Cal Spas iSpa™ today!Phone: 888/628-8271
Email: support@ispadirect.com
Frequently Asked Questions
Not at all. Your Cal Spas iSpa™ hot tub comes with a state-of-the-art filter system that makes having clean water for your soaks hassle-free. Follow the spa maintenance steps included in your owner?s manual and you'll enjoy crystal clear water for years to come.
Does a spa need to be drained and refilled for each use?
No. Drainage and refilling are typically done every three to four months depending on the number of soakers, how often you soak and how well you stick to the water treatment plan.
Is it better to place the spa inside or outside?
It's totally up to you. Indoor spa installations typically cost more, which is why most hot tubs are placed outside. Structural considerations include making sure your indoor property can accommodate the weight of the hot tub and provide humidity ventilation. Additionally, check with your area?s building department for any indoor spa building codes. An alternative to placing your spa inside is to place your spa outside within a spa enclosure or beneath a villa.
Is any plumbing required for my Cal Spas iSpa™ hot tub?
No. Each Cal Spas iSpa™ hot tub comes pre-plumbed. Just add water!
What happens if I forget to turn off my spa after using it?
Your Cal Spas iSpa™ hot tub has a sophisticated equipment pack that has an auto-shut off timer. Your spa will turn itself off after 15 minutes.
Are there any concerns with having children or older people in the hot tub?
Yes. Children should never be allowed in the hot tub without adult supervision. Additionally, children under 10 years should not be allowed in water temperature above 98 degrees. Older spa soakers should also keep temperatures below 102 degrees and consult a doctor before using a hot tub if they suffer from circulatory problems.
What are the benefits of owning a spa?
In addition to increasing property value without increasing property taxes, owning an Cal Spas iSpa™ hot tub has many health and lifestyle benefits that you can read about here!